Support and Subscriptions

Support may be purchased as a periodic subscription or per incident basis.

I am not able to provide free support or advice to users or technicians.

Please donot be offended if I check the currency of your support subscription or ask you to purchase a per incident ticket.

I hope you understand.

To order internet and/or mobile phone services, please pick from the links provided on the home page or contact me with any query you may have other than support.

Remote support via TeamViewer Version 10.

Click here to lodge a support ticket in the support ticket system.

Click here to open the Rusling Programming Word Press site. 

Make AM2 behavior more Windows like. Goto www.tamedos.com. This 32-bit product is recommended for use with AutoMate. This product has been tested on all Windows 32-bit platforms, including Windows 8.1 32-bit. (Note: Use ALT+END in place of CTRL+ESC.)

AutoMate Support Agreement, click here view agreement conditions. By purchasing an item that is related to the AutoMate Support Agreement, you are in acceptance of the conditions in the agreement.

  Support Agreement (SA) No Support Agreement

AutoMate Support Agreement:
View agreement

AU$550.00

N/A

 

     

Yearly Renew existing agreement:

AU$450.00

N/A

 

     

Support Instances:

Maximum 10

 

AU$75.00

     

Priority Support Surcharge:

AU$25.00

AU$50.00

     

Data Correction business hours per hour:

AU$140.25

AU$165.00

     

Data Correction after hours per hour:

AU$191.25

AU$225.00

     

AutoMate upgrade to V8:
(Only available to version 6.3 up)
Current version 8.005 

AU$675.00

AU$750.00

     

V8 to V8 revisions:
Current version 8.005 

Included in SA

 

AU$75.00

     

V7Spooler to V8Spooler upgrade:
(V8 users only)

AU$110.00

AU$150.00

     

AutoLetter for AutoMate V7.8x/V8.xx
Document
Download Installer 

AU$675.00

AU$750.00

 

 

 

AutoMate V7.80x.
Document
Download Installer

Free Version.
SA charges apply.

Free Version.
Installation assistance
is chareable.

     

AutoMate V7Spooler.
Download Installer

Free Version.
SA charges apply.

Free Version.
Installation assistance
is chareable.

 

 

 

AutoMate AM2 Data Security for V7.8x up
Backup/Restore/Rebuild and Repair.
Document

Coming
Enquire 

Coming
Enquire